The amount will depend on how much time is left on your contract see below for further details. If you’re still in contract you need to follow the same steps as above, with the key difference that there is an additional charge for early termination of the deal. Cancelling Vodafone if you’re still in contract You cannot cancel your Vodafone home broadband service by going to a Vodafone mobile store, and the stores will also not accept returns of the Vodafone Wi-Fi router. If you need more information about how to contact Vodafone, you can find everything you need to know on our Vodafone customer service and complaints page.
To cancel Vodafone broadband, call 191 from a Vodafone mobile, or 03 from any other phone. Most providers - including Vodafone - use the Openreach BT telephone line network. When moving between Openreach ISPs there’s little for you to do as the new provider will handle the process.īut if you’re moving to another network (such as Virgin Media) or no longer need broadband then you will need to get in touch with Vodafone to cancel. The easiest option is to simply switch to another Openreach service.
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How to cancel Vodafone broadband If you’re out of contract: cancelling Vodafone for free We partner with SamKnows in order to bring you the most accurate information possible (see our privacy policy for further details). Once you've entered your postcode, you'll only see deals available to that address.